Request a Sample
Approve the Product Before You Commit to the Full Order
Send the sample product, color, logo, address and courier details, and review the sample fee and shipping notes.
Sample request
What makes a sample request complete
A complete request includes the product, any color or material reference, the logo file if branding is needed and the delivery address.
- Sample time
- 7–15 business days
- Fee
- Confirmed before production
- Shipping
- Tracked courier recommended
- Approval
- One reviewer named on the form
Sample policy
Sample fees and credit
| Sample type | Fee | Shipping | Credit policy |
|---|---|---|---|
| Standard catalog item | Often free | Buyer or quoted | n/a |
| Logo-printed item | Paid | Buyer or quoted | Credited on production |
| Custom colour or material | Paid | Buyer or quoted | Credited on production |
| New tooling sample | Paid | Buyer or quoted | Tooling terms documented |
Sample process
From request to approval
- 01
Request
Send the product, colour, logo and address.
- 02
Confirm
We confirm fee, shipping and timing.
- 03
Review
You inspect the sample on arrival.
- 04
Approve
Approve for production or request changes.
Related steps